Printer prints blank sheets

This problem faced most users. For many, this is puzzling, and sometimes panic, when it comes to urgent printing of a document. This problem has several causes and solutions. It is proposed to consider them in detail. So, what to do if the printer gives a blank white sheet.

Why the printer prints blank sheets:

Problems with the cartridge. If you have an inkjet model, then it is likely that his print head is clogged. Because of this, the ink is not sprayed onto the paper, so the printer releases clean paper. Solve the problem will help the launch of self-cleaning.

The option of breakage of the print head is also possible.

Paint over. The most common cause is out of toner paint. Usually, the user himself begins to guess about this, because the print on the pages becomes paler. Moreover, modern devices notify the user that the paint supply is coming to an end.

There is another situation when the ink elementary dried. This applies in particular to inkjet models. After a certain period of time, during which nobody used the printer, the ink in it dries.

Both in the first and in the second case the replacement of the cartridge or its refill will help.

Problems with the printer.

  • One of the most common causes is printer fatigue. This applies when you have printed several large documents in a row.
  • The high-voltage block is faulty, which transfers the image with the help of discharges.
  • Photodrum breakage due to contact detachment.
  • The laser unit does not function, and therefore does not transmit the image.
  • The magnetic shaft has stopped rotating, which is why ink cannot get onto the paper.

You cannot cope with such problems on your own. Therefore, the only way out is to go to the workshop.

Why does the printer shoots blank sheets

If there is still ink in the cartridge, it is installed correctly, everything is in order with the device and the file format, so the problems may be the following:

  • Crash software (drivers). A virus could get into the system, a software malfunction could occur, and it could also happen due to the installation of new hardware. What to do with it? You need to go to the Device Manager on your computer, and find the Printers tab. If there really is a problem in the drivers, then you will see a notification about it opposite the device name. In any case, you can go to the manufacturer's website and download the latest drivers.
  • The printer just broke down. Details are damaged the most different: from the photodrum, to the discharge of contacts. Whatever it is, without the help of service specialists you can not do.
  • The settings of the printing device failed. Unfortunately, this sometimes happens, even with the latest models of printers. Due to errors, print saturation may decrease to a minimum. To solve this problem, you need to go to the printer settings, and restore those that are by default (standard).
  • Not enough memory on the computer. Check the free space on the internal PC storage. If it is not enough, then it simply will not be able to process your requests, due to lack of resources. The free memory on the hard disk should be at least 2 GB. This is quite enough for high-quality printing.
  • Failure in the computer software. This could be due to the same viruses, or software errors. To verify this, you need to find in the instructions how to print a test page. If printing succeeds, then the problem is clearly not in the printer. Need to clean the PC.
  • Error in print queue. It may be clogged, which is why new documents cannot be printed. To check this, go to the printer settings and locate the "View Print Queue" section. If necessary, clean it.

User errors that could lead to the problem

  • You changed the cartridge yourself, and forgot to remove the protective film in it, which does not allow the ink to fall on the paper. Or because of this, the cartridge is not recognized. Solving the problem is not difficult: remove the cartridge and remove the film.
  • The document you sent to print may have been incorrectly formatted, and there are many blank pages. For reliability, recheck it.
  • Incompatibility of the printer and cartridge. Read the instructions and make sure that the models are compatible.
  • Use poor quality or unsuitable paper. The instructions for the device should be written, with what type of paper it is compatible. Sheets may be of unsuitable density or thickness.
  • Wrong connection. Cables tend to break down or you could hook them when cleaning.

Software problem

When a test print of pages yields a positive result, and there are no breakdowns in the printer, the program is causing the problem.

Some users complain that after updating the operating system, the printer stops printing documents from a specific application. Try to print something from Notepad to be sure.

When a problem is identified, it is proposed to perform the following actions:

  • Print the document from the alternative application (if any).
  • Believe me, maybe the wrong printer is selected by default.
  • There is a possibility that the file format chosen by you is not compatible with the work of the program. Try using a different one.
  • Reinstall the program.

Software level error correction

To find system errors, use the built-in search. To do this, you need to find your printer in the devices (in the Device Manager), click on it with the right mouse button and run the "Troubleshooting". At the end of the search, the system will independently identify and fix those problems that can be diagnosed.

After that, you need to use the utility from the manufacturer. If it is not installed along with the drivers, then find it yourself.

Important! Check the presence of paper in the printer beforehand, because many programs print several test pages.

Upon completion of the diagnostic utility, correct all errors found. If the printer spits out blank sheets and further, then we look for the reason in another.

Troubleshoot hardware errors

Remove the cartridge and check that no parts of it are oxidized. All contacts must be clean.

What other device actions, besides printing blank sheets, signal the presence of internal errors:

  • Systematic shutdown after printing several sheets.
  • LEDs are not lit as usual.
  • The whole text is "warped", the letters fall one upon another.
  • The text is printed, but with spaces.

Light damage can be repaired by yourself. It is enough to have spare parts, tools and guides, which can be found on the Internet.

What to do if the printer does not see the cartridge

If you think that the problem is in the compatibility of the cartridge and the printer, do the following: print a test page offline. But not all models have such a function. You can read more about this in the user manual that comes with the device.

How to solve this problem:

  • First you need to try to reboot the device. This is done not only with the on / off button, but also by disconnecting the wire from the network. The same is recommended to do with the computer that sends the file to print. Perhaps there was some kind of software error.
  • It is possible that the print head just overheated. Such situations are common when the printer is systematically working for wear. In this case, he needs to give a rest, turning off for a couple of hours.
  • Try removing the cartridge and then reinserting it. If it is dirty, wipe it with a damp cloth. Let it dry completely and then put it in place. When installing should be heard a characteristic click.
  • In addition, you can clean the printer itself from the inside while the cartridge dries. There could be paint, dust, and so on. This can be done with a special liquid sold in office equipment stores. The main thing is to avoid contact with the contacts.
  • Zero the device. Instructions on how to do this in each specific model can be found in the user manual or on the Internet.

If you have tried all possible options, but the printer continues to skip blank sheets, then you should contact the wizards. Or write / call manufacturer support.

Watch the video: Printer Print Blank Page, how to fix this blank page in printer Epson and Other (April 2024).

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